Quick Data Privacy Summary
- We Own the Servers: Your data is stored on our private, self-hosted infrastructure.
- AI with Purpose: Our AI agents only process your data to match you with jobs or training.
- You Are in Control: You can update your CV, delete your profile, or opt-out of automated ranking.
- Human-Centric: Final hiring decisions are always made by human Providers.
1. Introduction
Welcome to Tendela (https://www.tendela.help). This Privacy Policy describes how Tutajua Ltd ("we", "us", or "our") collects, protects, and uses the personal information provided by Users (Job Seekers) and Providers (Employers/Partners) within the Tendela Web and Mobile applications.
By using Tendela, you consent to the data practices described in this statement in accordance with the Protection of Personal Information Act (POPIA) of South Africa and the General Data Protection Regulation (GDPR).
2. Data Collection & The Tendela Ecosystem
- Personal Identification: Name, contact details, and ID numbers via ProfileHub.
- Professional Assets: CVs, portfolios, certificates, and skills data via CV Builder.
- Provider Data: Company details, vacancy requirements, and selection criteria.
- Technical Data: IP addresses and usage patterns to optimize infrastructure.
3. How Our AI Agents Use Your Data
- The Hunter: Scrapes external sources to find opportunities and match profiles.
- The Recruiter: Ranks candidates based on skill-to-job alignment.
- The Applicant: Submits applications autonomously for subscribed users.
4. Self-Hosted Infrastructure & Security
- Data Sovereignty: Your data remains in our encrypted environment.
- Inference Privacy: AI processing happens on our own servers, not external LLMs.
5. Automated Decision-Making Disclosure
- Users may contest AI rankings or request manual review.
- Algorithms are audited regularly to ensure fairness and relevance.
6. Third-Party Integration (bLMS & BCloudMail)
- bLMS: Suggests and tracks training modules.
- BCloudMail: Sends updates via WhatsApp or Email.
These services are owned by Tutajua Ltd and follow the same Privacy Policy.
7. Data Retention & Your Rights
- Access: View all data stored in your profile.
- Correction: Update details via CV Manage tool.
- Erasure: Request deletion and stop AI processing.
8. Contact Information
Email: support@tendela.help
Address: Tutajua Ltd, Germiston, Gauteng, South Africa.