1. Our Commitment to Data Protection
Tutajua Ltd operates Tendela with a "Privacy by Design" mindset. We adhere to the General Data Protection Regulation (GDPR) for international users and the Protection of Personal Information Act (POPIA) for users in South Africa and the wider African region.
2. Data Sovereignty & The "Cloud Exit" Advantage
- Direct Control: Your data never sits on a third-party server where we lack root-level control.
- Localized Storage: We strive to keep data within required jurisdictions whenever possible.
3. Your Rights Under POPIA & GDPR
- Right to Access: View all information we hold about you at any time.
- Right to Rectification: Update or correct your professional details via the CV Builder.
- Right to Erasure ("Right to be Forgotten"): Request total deletion of your account. Data is purged from our VDS and AI agent logs.
- Right to Restrict Processing: Opt-out of AI Ranking while maintaining a profile.
4. Automated Decision Making
- Transparency: We disclose how our Recruiter agent scores profiles.
- Human Intervention: Users may request manual review of automated decisions.
5. Data Breaches
In the unlikely event of a security breach on our private servers, Tutajua Ltd will notify the relevant Information Regulator and affected users within 72 hours of discovery.
6. Contact our Data Protection Officer
Email: privacy@tendela.help